Northern Virginia, Suburban Maryland and Washington DC Since 1978

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There are major issues you want to know about before calling or interviewing prospective DJs.  First, know the date, time, and exact location at the bare minimum.  Rates can vary on ALL of these items, and without these, a price quote may not be accurate.

1. Make sure you have a binding contract

2. Sales, discounts and high pressure tactics

3. Make sure you have a choice of personality

4. Hire a DJ that has experience!

5. Do not rely simply on an interview with your DJ

6. Make sure your DJ will have a backup DJ AND backup equipment.

7. Pay with a credit card

8. The DJ Factory - do you want to be another number?

9. Look for a reliable full time operation

10. Do they have a web site?

11. Will your DJ use digital technology?

12. Will you be promised the "best" DJ?

13. Drinking alcohol - what is their policy?

 

MAKE SURE YOU HAVE A BINDING CONTRACT
If you do not put down a deposit AND sign a written agreement, you do not have a binding contract.  Without one, don't expect your DJ to arrive at all (let alone on time).  Customers call us on a regular basis because the DJ they hired (usually the friend of a friend) has either failed to show up or cancelled on them.  Contracts are the best way to avoid miscommunication about the most important details of your important day.

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SALES, DISCOUNTS AND HIGH PRESSURE TACTICS
"We are having a sale that ends soon."  What you won’t be told is that there will be another "sale" within a week. A sale is not a sale if it held weekly!  If you feel your DJ plays an important role, don't try to save money on the lower end service.   Discounted rates mean inexperienced DJs who are both the lowest paid in the industry and who are the lowest in demand.

"We do not give quotes over the phone".  While there are many factors which determine a price quote...and it can all be done online or over the phone!  If the pricing is so complex that it cannot be given within a few minutes over the phone, you can assume the service will get a slick salesman coming to your house to give you the high pressure sales pitch.  They are always overpriced and you will not receive services that are any different than ours.

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MAKE SURE YOU HAVE A CHOICE OF PERSONALITY
Some events require a heavy interaction, while others need a DJ who will remain in the background. Many prefer someone in between or - a moderate personality (also described as a master of ceremonies). The type of personality should be your choice. Watch out for words like "fun" and "good"- these are very subjective.  Always be as specific as possible regarding what you want your DJ to do at your special event.  Most independent (single operation) DJs have one personality...their own.  So, they will do the same thing at EVERY event and cannot be flexible with your needs!

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HIRE A DJ THAT HAS EXPERIENCE!
Do not risk hiring an inexperienced DJ just to save a few dollars.  A polished professional can calmly deal with the nervous family member, or a crowd that just won't dance, while keeping the event enjoyable. Your DJ should be experienced at YOUR type of event. A DJ whose resume accentuates night club experience may not be best suited for the professional atmosphere that is necessary for weddings. And, ask how the company trains their DJs-you may surprised at their answer!  The inexperienced DJs are usually packaged with the companies who pressure you to use their service.

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DO NOT RELY SIMPLY ON AN INTERVIEW WITH YOUR DJ
Although it is important to speak with or interview your DJ before the event, don't let the interview be your only criteria!  Customers often make the mistake of hiring a DJ they "liked" only.  You can like someone and still get terrible service.  Most importantly, an interview will NOT tell you what their personality (how much a DJ will interact on the microphone) will be at your event.  It gives you little insight of the DJ's ability to read a crowd, organizational skills or reliability to follow instructions.  Otherwise, all companies would simply have you interview a DJ.  So, why do customers still have complaints after an event where they interviewed their DJ?  Often, the complaint is  "I told him to do something and he didn't do it."  Obviously, a meeting does not solve the problem.  What is more important is the guarantee you will get such as music and personality.  You can meet with our DJs before or after you sign a contract - just don't let that be your only criteria.  

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MAKE SURE YOUR DJ WILL HAVE A BACKUP DJ AND BACKUP EQUIPMENT
If there is no backup, a common response you may get is: "We have NEVER had a problem," or "I work with several DJs (network of DJs) that will be on backup for me." Both of these answers means they do NOT have backup!  Make sure it is written into your contract.  What if your DJ is sick or is involved in an accident? Is that a gamble you want to take on your special day? Independent DJs and small companies with less than 5 DJs on staff are the highest risks since they will usually book all their DJs, leaving you without a backup!  If it is not an issue, it will be in their contract without the need for you to ask. 

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PAY WITH A CREDIT CARD
It is important that you are able to pay with a credit card. If the DJ does not comply with the contract agreement, you can dispute it with your credit card company and get money back. Second, it shows the credibility and seriousness of the business with which you are dealing. If its customers are important, the DJ company will eat the very small cost involved with credit card transactions and will let the customer have the convenience which credit card transactions provide. Any DJ company which is in the business as a professional service organization, will likely accept credit cards.

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THE DJ FACTORY - DO YOU WANT TO BE JUST ANOTHER NUMBER? 
Some companies will boast of having hundreds of DJs!  This is misleading because NO DJ company has that many employees (however, they may subcontract a large number).   These huge companies do not formerly train their DJs.  "Training" is memorizing a script, then asking him to play music for an hour to see how he interacts to a room of 3-4 or their DJs.  Their focus is so much on quantity, they are more concerned about hiring DJs to fill the slots (even if they are not qualified).  We know this because those SAME DJs have applied with us thinking the interview process would be easy, and we have rejected their applications.

The other end of the spectrum is the individual DJ trying to dazzle you with exaggerated numbers and boosting their highly inflated ego.  Check their math!  If they claim to do 3000 weddings per year and have 15 DJs, that means each DJ is doing about 200 weddings per year (4 per week)...HIGHLY unlikely!

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LOOK FOR A RELIABLE FULL-TIME OPERATION
DJ companies come and go every year - especially independent DJs!   Remember, DJs perform a customer service, and how they handle your initial consultation and promptly answer your phone call can give great insight into how they work as a whole.

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DO THEY HAVE A WEB SITE?
Believe it or not, some DJs do not have a web site!  If they are serious about their business, a professional DJ should have professional material, equipment and just as important - an informative web site.  If they are not "good with computers" they probably cannot troubleshoot the complex DJ equipment and that can be a major issue.


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WILL YOUR DJ USE DIGITAL TECHNOLOGY?
There is absolutely no reason why a DJ should not be using digital media such as CDs or MP3s. The most reliable source is CDs (which is digital). MP3 is great, however it depends on how it was ripped (recorded). Some DJs download their music from the internet (legally and illegally), and never know the source or the sound quality from which it was recorded.

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WILL YOU BE PROMISED THE "BEST" DJ?
Why would anyone EVER want anything less than the company's "best" DJ? Be cautious of services who package their DJs as "SUPERB" or "DELUXE". This is a tactic to have you pay more money for the same service. Don’t be suckered into their idea of what is a "good" - it may be drastically different than yours. Conversely, if only a handful of their DJs are labeled as "BETTER", just what does that really say about the remaining ones?  You may even see things like "Best wedding DJ in the US".   There is no national gauge or even a standard that can measure this subjective description.  Any DJ who could fit that description would never need to advertise and would be booked every weekend for years in advance.

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DRINKING ALCOHOL  - WHAT IS THEIR POLICY?
Do your DJs drink alcohol on the job?  This is a legitimate concern.  A professional DJ will not drink on the job.  Make sure to ask about the drinking policies of the DJ services you are considering.

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